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Creating user experiences that are engaging, intuitive and efficient; that achieve their underlying business objectives and bring corporate, product and service brands to life. Our solutions help our clients make progress towards a multi-channel brand experience.
     
           

Design & Marketing

Part of designing experiences means designing services, which may or may not have any tangible interface or physical manifestation. The design of a service is really about three things: process, organization, and logistics. We work with our clients to define and structure their services and their delivery methods with an understanding of the greater context of customer experience.

The design of experience is a complex coordination of design across multiple channels of customer interaction. We provide design services for:

Website Production

  • Information Architecture
  • User Experience Design
  • Web Design & Development
  • Flash & Interactive Development
  • Applications & Software GUI
  • Website Review & Analysis
  • Content Management
  • Website Maintenance

Web & Digital Marketing

  • Email Marketing Campaigns
  • Search Engine Optimization
  • Downloadable Media Kits
  • Restructuring/ Redesign of Websites

Corporate Branding & Identity

  • Market & Competition Analysis
  • Brand Research & Creation
  • Company & Product Name Generation
  • Branding & Logo Design
  • Business & Marketing Collateral (Presentation Folders, Business Cards, Product Brochures, etc.)
  • Trade Show Booth Design
  • Trade Show Promotional Items
While deliberate design of an experience may require some changes, a good brand strategy, brand identity, and marketing plan are table stakes for any company's attempt to define their customers' experience. We offer identity design services, along with creative services for development and management of brochures, collateral, catalogs, signage, and environments.

Creating great customer experiences is difficult. Trying to do it across international markets is even more challenging. We help our largest clients with the deployment and coordination of experiences on a global basis. Globalization of experience starts in the strategy and design phases, of course, but the rollout of a global solution is a distinct and deliberate project on its own. Our customer research and project management processes ensure smooth rollout and effective global solutions.
             
 
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